Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our premises or events or by communicating with us), unless a different policy is displayed.
This policy also explains your choices surrounding how we use information about you, which include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
Where we provide the Services under contract with an organization (for example, your employer), that organization controls the information processed by the Services. For more information, please see Notice to End Users below. This policy does not apply to the extent we process personal information in the role of a processor on behalf of such organizations.
StaffEngaged's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
We gather information about you when you provide it to us, when you utilize our products or services, and when other sources provide it to us, as further detailed below.
We collect data about you when you input it into any products or services offered by StaffEngaged or otherwise provide it directly to us.
Account and Profile Information: We gather information when you register for an account, create or modify your profile, set preferences, or make purchases through our offerings. For instance, you supply your contact and, in certain scenarios, billing information when you sign up for our services. When you choose to sign in through Google, we access your Google user data including your email address, name, and profile picture to create or update your account, ensuring a seamless integration with our services. You can also choose to include a display name, profile picture, job title, and other specifics to your profile to be shown in our products and services. We note your preferences when you adjust settings within our products or services.
Google Calendar Integration: If you opt to integrate our services with Google Calendar, we will access, store, and manage calendar entries on your behalf to facilitate the scheduling of recurring meetings through our platform. This integration allows us to create new calendar entries for your scheduled meetings and delete them if they are cancelled or no longer required. We commit to using this access solely for the purpose of providing and improving our services, ensuring a productive and efficient experience. We do not share these details with third parties without your explicit consent.
Content You Provide Through Our Products: Our offerings include the various products or services you use from StaffEngaged. We collect and store content that you post, send, receive, and share. This includes any data about you that you might opt to include. Examples of content include: summaries, descriptions, pages you create, feedback you give to us, and any files or links you upload. If you use a server or data center version of our products or services, we don't host, store, transmit, or collect data about you (including your content), except in limited scenarios, where permitted: we gather feedback you give directly to us, and we collect specific data about how you engage with and use features in our services.
Content You Provide Through Our Websites: Our offerings also encompass websites managed by StaffEngaged. We gather other content you submit to these sites. This can include feedback, participation in interactive features, surveys, contests, and other events.
Information You Provide Through Our Support Channels: Our services also include customer support. If you encounter an issue with a product or service, you may choose to give details about the problem. When you open a support ticket or engage with our support team in another way, you will be asked for contact details, a summary of the problem, and any other relevant documentation or information.
Payment Information: We gather payment and billing details when you sign up for certain paid products or services. We might ask for details like a billing representative, including their name and contact information. You may also provide payment data, which we gather via secure payment processing services.
We gather data about you as you utilize our services, including browsing our websites and engaging in specific activities within our offerings.
We monitor particular details about you when you visit and interact with our services. This includes features you access, links you click, the type and size of attachments you upload, and search terms. We also note the teams and individuals you engage with and the nature of your interactions, like your primary collaborators and communication partners. If you use a server or data center version of our offerings, the data we gather is limited to how you engage with features and the content-related details mentioned earlier. Administrators can opt out of sharing this information by adjusting settings or by blocking transmission at the network level.
We collect data about the devices you use to access our services. This encompasses details about your connection type and settings, operating system, browser type, IP address, referring and exit URLs, and crash data. We use your IP address to approximate your location, enhancing your service experience. The extent of data we collect relies on your device and its settings. Administrators can adjust settings or block transmission to prevent sharing this data at the network level.
StaffEngaged and our third-party partners use cookies and other tracking mechanisms like web beacons, device identifiers, and pixels to enable functionalities and recognize users across different services and devices. For comprehensive details, please refer to our Cookies and Tracking Notice, which offers guidance on managing and opting out of cookies and tracking methods.
We gather information about you from other users of StaffEngaged, third-party services, related entities, social media platforms, public databases, and from our business associates. By integrating this data with the details we gather through other methods mentioned previously, we can refine and enhance our records, pinpoint potential clients, tailor advertising more effectively, and suggest services that might appeal to you.
Other Users of StaffEngaged: Other users might provide data about you when they contribute content via StaffEngaged. For instance, a colleague might upload details related to you, or discussions may revolve around your team's progress. We also obtain your email from other users when they input it to invite you to StaffEngaged. In similar scenarios, an admin might share your contact details when labeling you as a contact on your organization's account or when they set you as an admin.
Services You Link to Your Account: Information about you is collected when you or your admin incorporate third-party applications, or when you associate a third-party service with StaffEngaged. If you establish an account or log into StaffEngaged using credentials from another service, we obtain certain details as allowed by the settings of that service to validate your identity. You or your admin might also amalgamate StaffEngaged with other services you utilize. The details we receive when you connect or amalgamate StaffEngaged with a third-party service is determined by the settings, permissions, and privacy policy managed by that third-party service. Always review the privacy configurations and statements in these third-party services to comprehend what information might be shared with us or integrated with StaffEngaged.
Associates: We gather data about you and your activities both within and outside StaffEngaged from third-party associates, such as marketing and advertising partners who supply us with insights about your inclination towards and interaction with our platform and online advertisements.
Third-Party Suppliers: Information about you might be received from third-party business information suppliers and publicly accessible sources, which include physical addresses, job designations, email addresses, phone numbers, user behavior insights, IP addresses, and social media profiles, for the objectives of specific advertising of products you might be interested in, tailored communications, event promotion, and profiling.
Our use of the collected information largely depends on the Services you utilize, your mode of using them, and any preferences you've shared with us. Here are the detailed reasons we utilize the information we gather about you:
We utilize your details to render the Services to you, which includes processing transactions, verifying your identity during login, offering customer support, and enhancing the Services. We employ details like your name and image to identify you to other users of our Services. Our platform offers tailored features that enhance your experience and productivity. For instance, we might use your job title and activity to offer search results relevant to your professional role. If you wish to opt out of this personalization, please contact support@staffengaged.com.
We aim to consistently enhance our Services. We utilize information about how users interact with our Services to identify trends, patterns, and areas for improvement. Some features might be tested with a subset of users before a full rollout.
We use your contact details to send communications related to transactions, to reply to your queries, and to send technical notices, updates, security alerts, and administrative messages. These communications form a part of the Services, and you typically cannot opt out. If an opt-out option is available, it will be mentioned in the communication or in your account settings.
We use your information to send promotional communications tailored to your interests. We also notify you about new Services and offers. You can manage your communication preferences in your account settings.
We utilize your information to address technical issues you face, answer your requests, analyze issues, and enhance the Services.
Your information helps us verify accounts, monitor activity, and ensure the security of the Services.
We may use your details in connection with legal claims, compliance, regulatory functions, and in the context of business transactions like mergers or acquisitions.
In some cases, we'll use your information for reasons you've explicitly agreed to.
For users in the European Economic Area (EEA), we process your information based on legal grounds defined by EU regulations. This implies we use your information when:
If you've given us permission to use your information for a specific reason, you can change your decision at any time. Should you wish to object to our use of your information based on a legitimate interest, please keep in mind this might mean you can no longer use the Services.
StaffEngaged provides collaboration tools, aiming for optimal functionality. This involves disclosing information through the Services and to select third parties. We disclose information we collect about you as detailed below, including in the context of potential business transfers. Please be informed that information about you, your devices, and your behavior gathered through third-party tracking technologies might be considered a "share" under certain US state laws. StaffEngaged isn't a data broker, and we don't sell personal information for monetary value.
When you utilize the Services, certain information about you is disclosed to other Service users.
Managed Accounts and Administrators: If you sign up or access the Services with an email address linked to your employer or organization or associate that email with your current account, and the organization wishes to establish an account, certain details about you may become accessible to the organization's administrators and other users sharing the same domain.
We disclose details to third parties aiding us in operating, providing, enhancing, integrating, customizing, supporting, and promoting our Services.
We collaborate with third-party service providers for website development, hosting, maintenance, storage, payment processing, marketing, and other services. They might require access to your information but do so under our strict guidance with security and confidentiality measures.
Users might choose to integrate third-party apps within the Services. This can grant these apps access to your account and related information. Policies of third-party apps aren't under our control, and this privacy policy doesn't govern their use of your information. We recommend reviewing their privacy policies.
Our Services may have links directing to other sites with different privacy practices. We advise reading the privacy policies of sites you visit.
We might offer you ways to interact with or share information with third parties. Whenever you willingly engage with these entities, they might access your details, or we might receive information from them, consistent with your privacy settings.
Some services have widgets and social media features. These collect certain data, such as IP addresses or visited pages, and might set cookies for proper functioning. Always review the privacy settings of these third-party services.
With your approval, we may disclose details about you to third parties. For instance, we might showcase testimonials on our sites, posting your name with your permission.
Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: On rare occasions, we might disclose your details if we believe it's necessary for legal compliance, our protection, or public safety. We may also share details in emergencies believed to help prevent serious harm or death.
For more details on our response to government requests, see our Guidelines for Law Enforcement and our Transparency Report.
We disclose information we collect to affiliated companies and, in some cases, to prospective affiliates. Affiliated companies are companies owned or operated by us. The protections of this privacy policy apply to the information we disclose in these circumstances.
We may disclose or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.
We use industry standard technical and organizational measures to secure the information we store. While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
The duration for which we retain the information we collect about you is based on the nature of the information, as elaborated below. After this duration, we will either delete or anonymize your information. If deletion is not feasible (e.g., due to the information being stored in backup archives), we will securely store your data and prevent its further utilization until deletion becomes feasible.
We store your account details for the duration your account remains active and for a reasonable time afterwards, in case you choose to reactivate the Services. Additionally, we preserve some of your data as required to fulfill our legal responsibilities, resolve disputes, enforce our agreements, support operational activities, and enhance our Services. When retaining information for improving and developing our Services, we make efforts to remove details that can directly identify you. This retained information is utilized to derive collective insights about our Services' usage, not to specifically assess personal attributes about you.
If your account is deactivated or disabled, some of your details and the content you've shared will persist to allow your colleagues or other users to optimally utilize the Services. For instance, messages you've sent to other users will still be visible to them, and any content you've contributed will remain accessible. However, upon request, identifiable details about you will be removed.
If the Services are provided to you through an entity (like your employer), we keep your data for the duration determined by the manager of your account. Refer to the "Managed accounts and administrators" section above for more details.
If you've opted to receive marketing communications from us, we preserve data about your marketing choices for a reasonable duration since your last interaction with our Services, such as the last time you opened an email from us or stopped using your StaffEngaged account. Data sourced from cookies and other tracking mechanisms is retained for a reasonable duration from when it was collected.
You have various choices concerning your information. This section provides a summary of those choices, how to exercise them, and any related limitations.
Depending on local regulations, you may possess certain rights regarding your personal data. Depending on your jurisdiction, you may have the right to inquire about our data processing methods, request a copy of your data, object to our usage of your data (including for marketing purposes), request deletion or restriction of your data, request your data in a structured electronic format, request corrections or updates to your data, opt-out of "sales" or "sharing" of personal information and targeted advertising, and opt-out of certain profiling activities. Here we describe the tools and processes to make these requests. Some choices can be exercised by logging into the Services and adjusting settings within the Services or your account. If the Services are administered for you by an administrator, you might need to reach out to your administrator for assistance initially. For all other inquiries, please refer to the "Contact Us" section. Note that your requests and choices might be limited in certain scenarios. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country of your residence, workplace, or where you believe your rights have been violated. For more details, refer to the “Contact Us” section.
This service is mainly aimed at adults. We do not currently market any special areas for children. As a result, we do not knowingly collect age information, nor do we knowingly collect personal information from children under the age of 16. However, we advise all visitors to our website under the age of 16 not to disclose or provide any personal data via our service. In the event that we discover that a child under the age of 16 has provided us with personal information, we will delete the child's personal information from our files to the extent technically feasible.
Our Services and associated documentation provide you the capability to access and modify certain information about you from within the Service. For instance, you can access your profile data from your account and search for content that includes information about you using keyword searches in the Service. You can alter your profile data within your profile settings and modify content containing information about you using the associated editing tools.
If you decide not to use our Services, either you or your administrator may be able to deactivate your Services account. If you possess the capability to deactivate your own account, that setting is available in your account settings. If not, please contact your administrator. Remember, deactivating your account does not erase your information; it remains visible based on your past interactions within the Services. For information deletion, see below.
Our Services allow you to delete certain data about you from within the Service. For instance, you can remove content containing information about you using keyword searches and editing tools. However, we might need to retain certain data for record-keeping purposes or to fulfill our legal obligations.
In certain situations, you can request us to stop storing, accessing, or using your data. If you believe an account was created without your consent or you're no longer an active user, you can request account deletion. If you gave us consent for a specific use of your data, you can contact us to withdraw that consent. If you have concerns about your data being disclosed to a third-party app, please disable the app or contact your administrator to do so.
You can opt out from receiving promotional messages by using the unsubscribe link within each email, adjusting your email preferences, or by contacting us. After opting out of promotional messages, you will still receive transactional messages. Opt-out of certain notifications is available in your account settings.
We collect information globally and may transfer, process, and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services. Whenever we transfer your information, we take steps to protect it.
Many of our products are tailored for organizational use. When the Services are offered to you via an organization (for instance, your employer), that specific organization manages the Services and holds responsibility for the accounts and/or Service sites it controls. If this applies to you, please address your data privacy concerns to your administrator since your usage of the Services aligns with the organization's policies. We aren't accountable for the privacy or security practices of an administrator's organization, which might differ from this policy.
Administrators have the capability to:
In specific situations, administrators might also:
Please contact your organization or refer to your administrator’s organizational policies for more information.